Sample of All FAQs (Helpie FAQ)

Helpie FAQ

  • Airblue hasn't confirmed full fleet coverage yet. Check with cabin crew or your seat card on the day of travel.
  • Airblue hasn't published pricing details. We'll update this once that's confirmed.
  • Movies, TV shows, music, games, and a live moving map of the flight.
  • August 14, 2026 — Pakistan's Independence Day.
  • No. Airflix streams from a server on the aircraft to your device over the plane's local wireless network, not the internet.
  • Yes. The entire booking happens online. We handle the whole process over WhatsApp for clients anywhere in Pakistan who'd rather not fill in the form themselves.
  • Two months from the issue date, for the purpose of obtaining or authenticating your visa.
  • No. The center is assigned automatically based on the city and country you select when booking.
  • Your result is logged in the shared GCC medical system. Ask the center for the specific reason — some conditions can be treated and retested. Reapplying with false information is not an option and carries a ban.
  • Go to wafid.com, open "Medical Examination Result," and enter your passport number and nationality, or your slip number. You can also send us your passport number on WhatsApp and we'll check it for you.
  • Use the "Appointment Slips" section on wafid.com with your passport number and nationality. If you booked through us, we send the slip directly to your WhatsApp.
  • The official Wafid fee is USD 10 per applicant, converted to PKR with local bank charges and a processing fee added by whichever platform you book through. The medical examination itself is a separate fee paid at the clinic.
  • Only four: your passport's first page, both sides of your ID card, one white-background photo, and all of them as digital scans.
  • No. A work visa is tied to employment in Bahrain and requires a sponsoring employer. This service covers the visit visa only — for tourism, family visits, or short stays.
  • Once your e-visa is issued, status can be checked on Bahrain's official eVisa portal using your passport number and application reference. We also confirm directly with you once your visa is approved
  • 7 to 10 working days from the day your documents are submitted.
  • Yes. Pakistani citizens in Saudi Arabia, Dubai, Qatar, or any other country can apply the same way as applicants inside Pakistan — by sending scanned documents.
  • Pricing depends on the visa type: 22,000 PKR for the 14-day single-entry visa, 28,000 for the 3-month multiple-entry visa, and 52,000 for the 1-year multiple-entry visa. Prices can be changed, to get latest rate you can contact us on whatsapp +92 344-7636496
  • Yes. Send your visa category and documents on WhatsApp and we book the appointment and send you the confirmation letter directly.
  • Yes, through the official portal at vc.tasheer.com. Many applicants run into slot availability issues or document upload errors and choose to have an agency handle it instead.

  • It's generated automatically once your booking is confirmed. You can log back into the official portal to reprint or reconfirm it if needed.

  • Yes, Tasheer centers operate in multiple cities across Pakistan, including Peshawar and Multan, alongside the larger hubs in Lahore, Karachi, and Islamabad.
  • It's the biometric enrollment step where your fingerprints and photo are recorded at a Tasheer visa service center. It's a required part of most Saudi work and family visit visa applications.
  • Tasheer centers in Pakistan are operated by VFS Global, so "VFS Tasheer appointment" and "Tasheer appointment" refer to the same booking.
  • South Air has run recruitment drives for sales and reservation roles across multiple cities as it expands its network. Check the airline's official channels for current openings, since vacancies are posted per city and per hiring round.
  • Yes, through South Air's official website. You can also book through Al Hamdan Travel and Holidays, which is worth doing on a newly launched airline to confirm live fares, baggage rules, and schedule changes before you pay.
  • South Air is a Pakistani airline headquartered in Karachi and regulated by the Pakistan Civil Aviation Authority.
  • Yes, by the value of the voucher itself, since it is now part of the mandatory visa cost. For most trip lengths, that is an increase in the PKR 15,000 to PKR 25,000 range on the visa portion.
  • No. It is a separate visa-linked catering allowance for use at registered restaurants. Hotel meal plans and agency-arranged meals still operate on top of it.
  • A unique code linked to a pilgrim's visa and passport, used to redeem meals at restaurants registered on the Nusuk platform
  • Yes, for pilgrims from Pakistan, India, Bangladesh, and Egypt. It is built into the visa fee and cannot be opted out of.
  • 20 Saudi Riyals per pilgrim per day, multiplied by the length of stay.
  • From 1 Rabi-ul-Awwal 1448 AH, around 14 August 2026.
  • Generally two to eight months before departure. Fares tend to rise as the departure date gets closer.
  • A Saudia service for passengers connecting through Jeddah or Riyadh that allows a stay of up to 96 hours in Saudi Arabia, including for Umrah, without a separate visa application
  • Yes. The airline rebranded to Saudia; many people searching still use the older name.
  • Saver, Group, and Reward tickets are excluded, based on how the airline has run the campaign in prior years.
  • Lahore, Karachi, and Islamabad all have direct Saudia flights to Jeddah.
  • For a group of five or more travelers on the same dates, often yes, through a negotiated block rate. For a single ticket, online and agent prices are usually close.

  • No. There's no public, ongoing promo code. Discounts come from scheduled sale campaigns, not codes.

  • The last three years have all had a sale open in the second half of August, with travel valid into autumn and early winter. The exact 2026 dates haven't been confirmed yet.
  • Islamabad (daily, starting August 14, 2026) and Lahore (3 times weekly, starting August 18, 2026) are the only two confirmed routes as of this writing.
  • Not necessarily — we quote you the actual available fare for your dates, the same fare system the airline itself uses. The advantage isn't a discount, it's not having to navigate a new airline's booking process yourself, and having someone to contact directly if anything changes.
  • This depends on Riyadh Air's fare rules for your specific ticket type, which we'll explain clearly before you book — some fares allow free or low-cost changes, others don't.
  • Riyadh Air's current Pakistan routes serve Riyadh only, not Jeddah or Madinah, so it isn't a direct option for Umrah at this time. If you're planning Umrah travel, ask us on WhatsApp and we'll point you to the right route and airline for that instead.
  • Yes. The entire process — checking fares, confirming your booking, and receiving your e-ticket — can be done over WhatsApp. Visiting our Zafarwal office is available if you prefer it, but not required.
  • Yes, we handle bookings for individuals, families, and groups. For larger groups, message us with the total passenger count and we'll confirm seat availability together rather than one at a time.
  • To check latest flight schedule you can visit riyadh air official webiste or contact Al Hamdan Travel & Holidays on whatsapp.
  • To check latest fare you can visit Riyadh Air webiste or you can whatsapp you travel date and destination to +92 344-7636496 . For context, existing airlines on the same routes (PIA, Air Sial, Saudia, Flynas) currently price round-trip economy tickets between roughly $320 and $370.
  • You can book directly through Riyadh Air's website, or through Al Hamdan Travel and Holidays via WhatsApp — we handle the booking and confirmation directly.
  • Yes, they're separate airlines with separate pricing. Saudia flies Jeddah and Madinah routes relevant to Umrah travelers, while Riyadh Air currently only serves Riyadh. Compare both based on your actual destination city in Saudi Arabia.
  • This depends on what matters most to you. Riyadh Air is flying a wide-body Dreamliner on both routes, which can mean a more comfortable cabin experience than some narrow-body competitors. However, it's a newer airline without the decades of operating history that Saudia and PIA have on these specific routes. If your priority is Umrah travel to Jeddah or Madinah, Riyadh Air doesn't currently serve those cities at all.
  • Riyadh-Islamabad operates 7 times a week (daily) starting August 14. Riyadh-Lahore operates 3 times a week starting August 18. Both use the Boeing 787-9 Dreamliner.
  • Through the airline's own press releases and official social accounts. This page will be updated once Saudi Airlines confirms the 2026 dates.
  • Yes. Saudia is the airline's official current name; Saudi Airlines (and formerly Saudi Arabian Airlines) refers to the same carrier.
  • No. It has applied to international routes only in every past edition.
  • Yes. Past editions have included the Stopover Visa for transit passengers, which can be used to perform Umrah during a layover in Jeddah or Riyadh.
  • No. As of late July 2026, it hasn't been announced. Based on the past three years, expect it in mid-to-late August.
  • Not necessarily. The booking window has shifted by a day between years, and the travel window has lengthened slightly each year, so treat the 2026 dates as an estimate until confirmed.
  • Yes, a 5-year multiple-entry Indonesia visa is also available. Contact us for eligibility and current rate.
  • A valid passport with at least 6 months validity, a recent photograph, proof of accommodation, and a bank statement. Investor and company registration cases need additional sponsor documents, which we prepare for you.You can contact us on whatsapp for complete details: +92 344-7636496
  • The e-visa we process covers a 2-month stay.
  • It is a visa category for individuals investing in an Indonesian company. We also offer a combined package covering company registration plus the 2-year investor visa.
  • Yes. Pakistan does not have a visa exemption or visa-on-arrival agreement with Indonesia. A visa must be arranged before travel.
  • D1 is the tourist multiple-entry visa, D2 is the business multiple-entry visa, and D12 is the investor visa. Each is available in 1-year or 2-year validity.
  • Not necessarily per day — flight and visa costs are largely fixed regardless of trip length, so the per-day cost of a 7-day trip is usually higher than a 15 or 21-day trip. It's cheaper in total, not in daily rate.
  • Return flight, visa processing, hotel accommodation in Makkah and Madinah, airport transfers, and transport between the two cities.
  • For latest 7 day Umrah package from PakistanPrices contact +92 344-7636496

  • Yes. The core rituals take a day; the remaining time covers travel, rest, and Ziyarat in Makkah and Madinah. It's a tighter schedule than a 15-day trip but sufficient for a first-time or repeat short Umrah trip.

  • Yes, we arrange departures from both Lahore and Sialkot.
  • South Air's network includes Karachi, Islamabad, Bahawalpur, Gwadar, Quetta, Multan, Sukkur, Faisalabad, Sialkot, Panjgur, Turbat, Zhob, and Skardu, with Chitral, Gilgit, and Rahim Yar Khan planned.
  • South Air operates ATR 72-500 turboprop aircraft, suited to regional routes and shorter runways.
  • ares start at Rs. 14,218 for Economy Basic (no checked baggage) and Rs. 15,792 for Economy Value (20kg baggage included), as of the July 16, 2026 launch fare structure. Fares can be changed, to get latest fares contact us on whatsapp: +92 344-7636496
  • South Air is a subsidiary of SOS Group, a Pakistani conglomerate operating across security, energy, technology, healthcare, education, shipping, hospitality, and aviation.
  • Nishat Fatima is CEO of South Air, the first woman in Pakistan to lead an airline. Ejaz Mahmood Malik, a retired Air Vice Marshal, serves as COO.
  • South Air's first commercial service ran on the Karachi–Multan route following its inauguration on November 24, 2025. Its first flight connecting major cities, on the Karachi–Bahawalpur–Islamabad route, began July 16, 2026.
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  • Absolutely yes! We arrange complete packages for pilgrims from all Punjab cities — Gujranwala, Sialkot, Narowal, Zafarwal, Shakargarh, Daska, Wazirabad and everywhere in Punjab. Flight can be arranged from Lahore or Sialkot airport — whichever is closer to you.
  • Usually 1 to 2 working days after submitting complete documents.
  • Yes. The free shuttle bus service is very helpful for elderly pilgrims who cannot walk long distances to Haram.
  • Check-in is at 4:00 PM and check-out is at 12:00 PM noon.
  • Yes! Contact us on WhatsApp at +92 344 7636496 and we will include this hotel in your complete Umrah package.
  • Breakfast is not included in the room rate. It is available for approximately SAR 35 per person extra.
  • Yes. The hotel has family rooms and children under 11 stay free when sharing existing beds.
  • Yes! The hotel provides a free 24/7 shuttle bus to Haram that runs every 10 to 15 minutes.
  • Al Kiswah Towers Hotel has 5,578 rooms across 5 towers — one of the largest hotels in Makkah.
  • The hotel is 900 meters from Masjid Al Haram. You can walk in about 10 to 15 minutes or take the free shuttle bus.
  • Umrah visa processing usually takes 1 to 3 working days after submitting complete documents. But in group packages it may be different.
  • Yes. We arrange flights directly from Sialkot International Airport. Perfect for people from Sialkot, Narowal, Zafarwal and nearby areas.
  • You can pay by bank transfer, easy paisa, jazz cash or visit our office in Zafarwal. We also offer installment payment plans.
  • Our 3 star hotels in Makkah are between 300 to 700 meters from Haram Some 3 Star Hotels are shuttle— about 5 to 10 minutes walking distance.
  • It depends on the specific hotel and package. Some packages include breakfast and some do not. We confirm this at time of booking.
  • Yes. We arrange family rooms for 3 to 4 people. This makes the package even more affordable per person.
  • Yes absolutely. 3 star hotels near Haram are clean, comfortable and have all basic facilities. Most pilgrims prefer spending time in Haram rather than hotel room.
  • Our team is available 24/7 on WhatsApp. You can contact us anytime from Makkah or Madinah.
  • The best times are after Ramadan (Shawwal), September to November, and January to February. These months have lower prices and comfortable weather in Saudi Arabia.
  • Yes. We arrange both group packages and individual/family packages. Tell us your preference when you contact us.
  • Yes absolutely! We arrange flights directly from Sialkot International Airport. You do not need to go to Lahore or Islamabad.
  • Prices vary based on travel date and seat class. Contact us on WhatsApp for the latest fare information.
  • PIA suspended the route in April 2026 due to a sharp rise in jet fuel prices globally
  • Yes — tickets are now available through PIA's official website and travel agents including Al Hamdan Travel.
  • Islamabad to Beijing is PK854 and Beijing to Islamabad is PK855.
  • Approximately 5 hours and 35 minutes nonstop.
  • PIA is resuming this flight from July 3, 2026 — every Friday.
  • PIA will use its Boeing 777-200ER — a large and comfortable wide-body aircraft.

  • Fly Jinnah plans to use Airbus A320 aircraft on this route.

  • Fly Jinnah is targeting July 27, 2026 — but this depends on receiving all necessary approvals.
  • The estimated flight time is approximately 9 hours nonstop
  • Fly Jinnah has requested slots at Moscow Domodedovo Airport — one of Moscow's main international airports.
  • Not yet. The airline has applied for airport slots at Moscow Domodedovo Airport. Final approval from Pakistani and Russian aviation authorities is still pending.
  • Check-in is at 2:00 PM and check-out is at 12:00 PM noon
  • Yes. The hotel has an elevator and is very close to Haram — making it suitable for elderly pilgrims.
  • The hotel is only 600 meters from Masjid Al Haram. You can walk there in about 7 to 10 minutes.
  • The hotel has Twin, Triple, and Quadruple rooms — suitable for individuals, couples, families, and groups

  • Fly Jinnah is a joint venture between Pakistan’s Lakson Group and Air Arabia.

  • PIA is the national flag carrier, but Serene Air, Airblue, and Air Sial are popular for their service quality

  • Air Blue was founded by Shahid Khaqan Abbasi, a Pakistani businessman and former Prime Minister.

  • Hanif Gauhar and a group of leading Karachi-based businessmen own Air Karachi, following a similar model to Air Sial.

  • To travel to Baku, passengers must carry:

    • Return ticket

    • Valid visit visa with “OK TO BOARD” status

    • Hotel booking

    • Minimum $500 as show money

    • Verified work visa (if applicable)

  • "OK TO BOARD" means the airline has approved your visa, and you are allowed to board the flight. It is a required step for some countries including Azerbaijan.

  • Yes, passengers must carry at least USD 500 per person as show money to prove financial capacity during their stay.

  • Yes! Al Hamdan Travel offers full support for flight tickets, Baku visa processing, hotel bookings, and document checking to ensure a smooth journey

  • اتحاد ایئر ویز پشاور کے لیے اپنی پروازوں کا آغاز 29 ستمبر 2025 سے کرے گا
  • شروع میں اتحاد ہفتے میں 5 پروازیں چلائے گا، جو 22 نومبر 2025 سے روزانہ کی بنیاد پر ہو جائیں گی
  • جی ہاں، اتحاد ایئر ویز پاکستان کے تین بڑے شہروں: اسلام آباد، کراچی، اور لاہور کے لیے پہلے ہی پروازیں چلا رہی ہے۔ پشاور چوتھا شہر بن گیا ہے
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